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Shopping-It Review Form - Grocery and Retail Store

Dear Shoppers, please note that before you are reviewing the business or service, you must read the customer brief!

First Impression and Store Appearance 
Was the window display inviting and attractive?
Were you promptly greeted?
Did the outside appear to be clean – clear sidewalks, clean windows and doors, etc. ?
Was the store’s inside clean and attractive?
Was the store easy to shop and well-organized?
How did you feel about the overall appearance of the store?
Communication With Store Staff
Was the clerk's greeting friendly & professional?
If not immediately greeted, was the store clerk
Did the store clerk ask good questions to find out what you were looking for?
Was the store clerk knowledgeable about the merchandise?
Was the employee’s appearance appropriate to the nature of the store?
Was the checkout experience positive?
What was your overall experience with the staff in the store?
Merchandising and Layout
Was the store merchandise arranged in an orderly & neat manner?
Was the merchandise fresh & inviting?
Was product priced and easy to read?
Were on-sale products attractivly marked and noticable?
What is your overall opinion of the merchandise selection?
Your next visit
Would you return to this store?
Total Rate
Rate Your Total ImpressionPoorFairGoodVery goodExcellentRate Your Total Impression

Thanks for Your Review!

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