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Shopping-It Review Form - Online Shopping 
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Dear Shoppers, please note that before you are reviewing the business or service, you must read the customer brief!

Overall appearance and layout
How would you rate the layout and appearance of the website?
How would you rate the clarity of the division to categories of the products?
How would you rate the relevance of the sales pop-ups on the website?
How would you rate your first Impression of the Inside of the business website
Products
How would you rate the attractiveness of the products?
How would you rate the description and quality of information given about the products?
How would you rate the variety of products?
Shopping Experience and Convenience
How would you rate the login experience?
How would you rate the "my account" experience?
How would you rate the ability to filter the displayed items?
How would you rate the clarity of the terms of use?
How would you rate the flexibility to add or remove products / amounts from the shopping bag?
How would you rate the wishlist feature?
How would you rate the terms of refund and return?
How would you rate the clarity of terms of refund and return?
How would you rate the availability and stock of the products?
How would you rate the search tool
How would you rate (if relevant) the online customer service / chat?
Checkout and Delivery
How would you rate the checkout experience?
How would you rate the features of gifts and coupon codes?
Were there various options for payment (ie paypall, credit, etc)?
How would you rate the tracking of the delivery?
How would you rate the flexibility and variety of delivery / pick-up options of your package?
How would you rate the design and quality of the delivery packaging?
Your next visit
Would you return to this online shopping website??
Toatal Rate
Rate Your Total ImpressionPoorFairGoodVery goodExcellentRate Your Total Impression

Thanks for Your Review!

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