Shopping-It Review Form - Hotels and Resorts
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Dear Shoppers, please note that before you are reviewing the business or service, you must read the customer brief!

Guest Services and Staff
Was the on-line reservation process simple and user friendly?
Speed of Response to Your Presence
Was the telephone reservation service simple and user friendly?
Was the attitude of the reception staff welcoming and professional?
How was the overall staff friendliness?
How would you rate the quality of the concierge service?
How would you rate the quality of the doorman?
How would you rate the quality of the room service?
Room Facilities
Was the room decor pleasant and stylish?
How would you rate the cleanliness of the rooms?
How would you rate the quality of the WIFI service?
How would you rate the quality of the interactive TV service?
What was your impression of the overall room facilities?
Restaurant and Bar
How would you rate the choice and range of breakfast options?
How would you rate the quality of the breakfast?
How would you rate the quality of the beverages?
Spa and Wellness 
How would you rate the range of facilities?
How would you rate the cleanliness of the facilities?
How would you rate the pricing of the offered treatments?
Hotel in General
How would you rate the overall conditon and appearance of hotel?
Were your expectiations met?
How would you rate the cleanliness of shared spaces? (hall, elevators, lobby etc)
How would you rate the cleanliness of shared spaces? (hall, elevators, lobby etc)
Was the price range in accordance with the quality of your experience?
Your next visit
Would you return to the hotel?
Rate Your Total ImpressionPoorFairGoodVery goodExcellentRate Your Total Impression

Thanks for Your Review!